Brush Education is distributed by University of Toronto Press Distribution (UTP), which fulfills for more than 70 publishers. UTP maintains warehouses in Toronto, Ontario, and Tonawanda, New York. UTP is a full-service operation handling orders by email, fax, toll-free phone, online, and EDI. Services include billing, collection, special sales and shipments, and custom clearances.
Ordering InformationUniversity of Toronto Press
5201 Dufferin Street
Tel: 1-800-565-9523 (North America); Toronto (416) 667-7791
Fax: 1-800-221-9985 (North America); Toronto (416) 667-7832
EDI: through Pubnet: SAN 115 1134
Individuals can order directly from UTP. Purchase must be made with a credit card. UTP service is especially useful for individuals if Internet retailers do not have a particular book "in stock" and indicate weeks or months for shipment. As Brush's distributor, UTP has all books in stock and available immediately.
To open a new account, please send a purchase order to UTP (mail, fax, or email). Include a complete billing/shipping address, contact person, phone and fax numbers, SAN number, and an email address.
All orders from new accounts, prior to establishing credit terms, must be prepaid. Visa, MasterCard, or cheque. Cheques must be drawn on a Canadian or US bank. For wire transfers contact UTPEFT@utpress.utoronto.ca.
To establish an EDI trading account, contact firstname.lastname@example.org. UTP supports the X.12 format Purchase Order, Purchase Order Acknowledgement, Functional Acknowledgement, Purchase Order Cancellation, Invoice, and Advance Ship Notice.
Canadian orders are consolidated and released twice weekly to the warehouse according to geographic region. US and overseas orders are released daily. Canadian shipments are FOB Toronto, US shipments are FOB Tonawanda, NY.
Claims for shipping errors, shortages, or damages must be made within 30 days of the invoice date, making reference to the invoice number.
UTP will accept returns for publications provided they are returned in resalable condition, and received not prior to 3 months from the invoice date and before 12 months after the shipping date. Invoice copies or an invoice number must be included for all returns. Books shipped to us erroneously will be returned at the customer's expense.
Orders across multiple publishers are consolidated for shipping and invoicing. Customers may indicate their preferred carrier. UTP's principal carriers are CanPar in the Canada and UPS in the United States.